Returns

OUR WEB STORE RETURNS POLICY

WE DO NOT ACCEPT EXCHANGES OR RETURNS ON ANY 80% SALE. ALL SALES ARE FINAL.

 

 

All of the products on this site are top quality and we are confident that you will be happy with your purchase. We also hand check all orders before they are dispatched to ensure they are to the highest standard.

However, if you are unhappy with your goods we will happily issue a replacement or refund assuming they are returned within 15 days of receipt of your order, unworn, complete with all original tags, and in original and resalable condition.

 

 

RETURNS

Customers should return items to us using their local postal service or a courier with a trackable, insured service:

  • Please send us an email at ask@litoral.co.

  • Ensure your return is well packaged.

  • Please mark 'Returned Items' on both your parcel and on all paperwork enclosed to prevent it from incurring import charges and taxes.

  • Enclose the completed Returns form with your goods, and return to the following address:

 

Avenida Dr. Antunes Guimarães 277

4100-079 Porto

Portugal  

 

 

Returns Terms and Guidelines

  • All returned items must be unworn, unwashed, complete with original tags and/or packaging if applicable.

  • All Items must be in an original, resalable condition.

  • Please make sure all returned items are well packaged, so as not to be damaged in the post.

  • We only accept return packages sent with a trackable, insured service.

  • We cannot take responsibility for items damaged or lost in the return transit.

  • If returning an item from outside Europe, please clearly mark the package as 'RETURNED ITEMS', to avoid any customs charges. LITORAL is NOT responsible for any return custom charges made.

  • Please make sure that the returns form is enclosed with your goods - no form may result in your return not being processed.

 

Obrigado!

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