Our company maintains a database with the registration of its clients, being collected and processed automatically. The collection of user identification data may be done via the Internet (on the website itself), telephone or printed and will be processed, under the terms approved by the National Data Protection Commission of Portugal.
All data collection will operate according to the strictest security rules and no entity outside the company has access to or can consult this data.
All employees are bound by a duty of confidentiality and confidentiality with respect to the data, being duly informed of the importance of complying with this legal duty of secrecy and requiring the corresponding responsibility.
In no case shall information be requested on philosophical or political beliefs, party or trade union affiliation, religious belief, private life and racial or ethnic origin, as well as health and sexual life, including genetic data.
The processing of personal data is carried out strictly in compliance with the legislation on the protection of personal data, all in accordance with the provisions of European Directives 95/46 and 2002/58, in the law 67/98 of 26 October and/or any legislation regulating, add or replace the "Personal Data Protection Regulation" (hereinafter referred to as the RPDP).
Any personal data that the USERS may disclose to the company will be understood as obtained, processed and transmitted under the strict compliance of the RPDP.
Our company represents and warrants that it has implemented and will continue to implement the security measures of a technical and organizational nature necessary to guarantee the security of personal data in order to prevent its alteration, loss, unauthorized treatment and / or access, taking into account the current state of the technology, the nature of the data stored and the risks to which it is exposed.
All data collected through the site are entirely confidential and are intended for the management of customers and services, as well as for the company's marketing actions.
Treatment of Personal Data:
The Personal Data obtained through our website, telephone, email or through print is incorporated into a computer application. The access to the information on file by the employees is only possible with the insertion of access codes being the documented record. Changing the existing data in the files is possible by keeping a record of the date and the user code responsible for the change.
Personal Data is treated with the legally enforceable degree of protection to ensure its security and to prevent its alteration, loss, treatment or unauthorized access, taking into account the state of the technology, being the user aware and accepting that the measures of Internet security are not impregnable.
Our company is equipped with peripheral control technical infrastructures, namely by network firewalls, private circuits, and VPNs that respect the safety requirements. The computer servers are housed in a datacenter operator which performs a service of protection of digital information of the hosted servers. The service includes the backup of files, their conservation according to the defined policy and the restore on demand.
For customer safety, we use the SSL - Secure Socket Layer security certificate that is used to improve the security of data transmission over the Internet: this technology encrypts and protects data transmitted using the HTTPS protocol. SSL guarantees to site visitors that the data provided will not be fraudulently intercepted.
Our company accessing any personal data undertakes to:
To safeguard them by means of legally enforceable security measures of a technical and organizational nature that guarantee their security, thus avoiding their alteration, loss, treatment or unauthorized access, according to the current state of technology, the nature of the data and the possible risks to which they are exposed;
Use or apply the data only for properly intended purposes;
Make sure that the data are handled only by workers whose intervention is necessary for the provision of the service, and they are bound by the duty of secrecy and confidentiality. Should the information be disclosed to third parties, they should be required to keep the confidentiality in accordance with the provisions of this document.
We guarantee to the data subject the exercise of the rights of access, rectification, cancellation or opposition legally foreseen. If the data holder wishes to exercise the rights of access, rectification, cancellation or opposition that the RPDP grants them, it should send through our contacts: email@example.com
Anonymous & Non-Personal Information
In order to better understand how customers use our website and thus provide them with better service, certain information may be collected that does not identify a customer individually, including but not limited to a customer’s IP address, browser information and reference site domain name upon their visit, as well as information about customer traffic patterns and site usage. We may use or share anonymous, or other non-personal information, such as the number of users who purchased a product or visited our site during a certain time period, in any other manner we feel is appropriate.
Like most other websites, LITORAL uses “cookies” which are files stored by a computer’s internet browser on its hard drive, in order to identify account holders, hold selections in a shopping cart when one leaves our site, and send e-mails to customers about their orders or any other shopping opportunities. Users may choose to disable cookies or be alerted when cookies are being sent. However, enabling cookies may provide for a better experience with our site, as certain aspects of the website may not function properly without cookies. In the event that a customer receives cookies from companies advertising on LITORAL's behalf, please note that these cookies are not subject to the present policy.
Upon subscription to our newsletter, LITORAL collects customers’ email addresses. Other than third party agents expressly related to us (such as our marketing team, etc.), this information is not in any way, shape or form, shared with other third parties. If a customer no longer wishes to receive our newsletter at any time, instructions to unsubscribe are located within each newsletter.
Any personal information from anyone we know to be under the age of 13 is not collected nor retained by us. We will not sell or ship any items ordered through the website directly to anyone we know to be under the age of 13. If a customer is under the age of 13, parental consent should be obtained prior to using our website.
Use of Personal Information
As previously mentioned, a user’s personal information may be used to fulfill order requests, personalize user experience, improve customer service, and send periodic e-mails or newsletters. In the event that we wish to publicly use any of a user’s personal information, the user’s permission will be obtained prior to such use.
Third-Party Websites or Agents
Third party websites, agents, subsidiaries, affiliates and partners who may assist in marketing, analytics, credit card processing, shipping or stocking orders, providing customer service, fraud protection, and the like, may have access to your personal information, as needed to perform their functions, and are contractually obligated to protect your confidentiality and security. They may not use, sell, distribute or alter your data in any way other than to provide the requested services to our website.
Keeping Personal Information Secure
All personal information collected by our site is stored in secure operating environments that are not available to the public. In many instances, sensitive information such as credit card numbers is encrypted and protected with digital signatures.
To protect the security of your information during transmission, we use Secure Sockets Layer (SSL) software, which encrypts information submitted. When an order is placed on our site, the user must set up an account and create a username and password.
If a user wishes to delete their account or change their password, or becomes aware of any loss, theft or unauthorized use of their password, please email us at firstname.lastname@example.org. While Litoral aims to do the necessary to ensure that each user’s personal information is secure once submitted, it is important to note that no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
LITORAL is published in Portugal and is intended for users from Portugal. Portuguese law shall govern in any and all disputes.